Legal

Privacy policy

Last updated: June 2026

What this covers

This policy explains how Marlowe Neuro Health, Inc. collects and uses information when you visit neurogenicaofficial.com or place an order. We aim to collect only what we need to serve you.

Information we collect

When you order, we collect your name, contact details, shipping address, and order information. Payment card details are entered on our authorized checkout partner's secure gateway and are not stored on our servers. When you browse, we may collect basic, non-identifying usage data such as page views and device type.

How we use it

We use your information to process and ship orders, provide support, handle refunds, prevent fraud, and improve the site. We may send order-related messages and, if you opt in, occasional product updates you can unsubscribe from at any time.

Who we share it with

We share information only with the service providers needed to fulfill your order, such as our payment processor and shipping carriers, and only as required by law. We do not sell your personal information.

Cookies

We use cookies for basic site functionality and aggregate analytics. You can control cookies through your browser settings; disabling them may affect some features.

Data retention and your choices

We keep order records as long as needed for accounting, warranty, and legal obligations. You may request access to, correction of, or deletion of your personal data by emailing support@neurogenicaofficial.com.

Security

We use reasonable technical and organizational measures to protect your data. No method of transmission is perfectly secure, but we work to safeguard the information you trust us with.